We strongly recommended to firstly contact your hosting provider to ask if they can assist you in changing memory limit, because every server has little different configuration.


If you wish to change this setting by yourself please try this way:

1. Open the wp-config.php file located in the root of your WordPress file directory

2. Backup the file

3. Paste this code to the very bottom, right before the line that says, "That's all, stop editing! Happy blogging."

define( 'WP_MAX_MEMORY_LIMIT', '196M' );

5. Save the wp-config.php file

6. Check if memory limit is increased on the Demo Importer "Server Requirements" card

This method should solve the problem at most of the servers. Unfortunately some servers blocks this method.

If it is not working please login to your "Server Configuration Panel" or some kind of "cPanel" and try to fing "PHP.ini" file configuration page. If you find it and open, please increase this value to 196M 

memory_limit = 196M


If you still have a problem with this setting please contact our technical support team via support@tangibledesign.net and send us:

  • WordPress link and /wp-admin/ login and password

  • server configuration panel link / login / password

  • purchase code ( article: Where is my Purchase Code? )

We will do our best to help you